Privacy Policy – ErectiFill
Effective date: April 15, 2025
ErectiFill (“we”, “us”, or “our”) operates under Dermis Clinics and provides non-surgical men’s health treatments across our registered locations in the UK. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website (www.erectifill.co.uk) or our services.
By using our website or submitting your personal details, you consent to the practices described in this policy.
1. Who We Are
Business Name: ErectiFill
Parent Company: Dermis Clinics
Address: 522 Chipstead Valley Road, Coulsdon, CR5 2EE
Email: info@erectifill.co.uk
Phone: +44 7436 331090
Data Controller: Arfahn Chaudhry
2. Types of Data We Collect
We may collect and process the following types of personal information:
● Full name
● Phone number
● Email address
● Medical consultation details (when provided voluntarily)
● IP address and device/browser data
● Website usage information via cookies
3. How We Collect Your Data
We collect data through:
● Website forms (e.g. for booking consultations)
● Phone or email communication
● Cookies and tracking tools (such as Google Analytics or Meta Pixel)
4. Why We Use Your Data
We use your personal data to:
● Schedule and manage consultations
● Respond to your enquiries
● Send important updates or promotional offers (with your consent)
● Improve our website and service experience
● Comply with legal or regulatory obligations
5. Legal Basis for Processing
We rely on the following legal bases:
● Consent – You have given clear permission
● Contractual necessity – To fulfil a consultation request or service
● Legitimate interest – To improve our services and communicate responsibly
● Legal obligation – For compliance with laws and regulations
6. Data Sharing and Third Parties
We may share your information with trusted third parties to help us operate effectively, including:
● Marketing platforms (e.g. Meta, Google)
● Analytics and website providers
● Medical professionals within the Dermis Clinics network
We do not sell your personal information.
7. Cookies
Our website uses cookies to:
● Remember your preferences
● Track performance and visitor behaviour
You can adjust your browser settings to refuse cookies. For more detail, see our [Cookie Policy] (if available).
8. Data Retention
We keep your data only as long as necessary for the purposes stated above or as required by
law. For consultations or health-related inquiries, data may be held for up to 7 years in line with
UK clinical guidelines.
9. Your Rights Under UK GDPR
You have the right to:
● Access your personal data
● Request correction or deletion
● Restrict or object to processing
● Withdraw consent at any time
● File a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, email us at: info@erectifill.co.uk
10. Security of Your Data
We take data protection seriously. Your information is stored securely with access restricted to authorised personnel only. However, no method of electronic transmission is 100% secure.
11. Children’s Privacy
Our services are intended for individuals 18 and older. We do not knowingly collect information from anyone under 18.
12. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website. We will notify you of material changes via email or on our website.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled,
please contact:
ErectiFill
Email: info@erectifill.co.uk
Phone: +447436331090